Interactive VoiceInteractive Voice from insured.io brings together powerful tools to help boost customer retention and increase customer engagement. Features include 24/7 IVR and Text-2-Pay for taking payments, and outbound calls and text messages to alert insureds of policy milestones.
Inbound IVRPayment and Policy Info IVR for 24/7 payments without a CSR.
Outbound IVRAutomated calls and texts to boost retention.
Text-2-PayQuick payments made with a text message. Be a part of their ecosystem.
Insured PortalInsured Portal from insured.io has all the tools necessary for your insureds to access their policy information and make payments, no matter what device they are using. Empower your insureds through self-service to increase retention and customer satisfaction.
Insured PortalSelf Service Portal for full insured policy access.
Quick PayInsureds can access their policy and make a payment fast.
Mobile WebThe Insured Portal is mobile optimized for an app-like experience.