IVR - A Time-Saving Retention Powerhouse

A robust IVR solution that provides insureds with a faster, more convenient customer service experience.


Your service representatives should be busy helping insureds, not taking payments over the phone. Drive customer service efficiency by providing robust IVR self-service options to your insureds, with:

  • Policy Info and status
  • Configurable workflows
  • Payments via phone and SMS
  • 24/7/365 Service - The IVR never sleeps

Payments and Billing

Make premium payments and get quick billing history


Support for multiple languages and cross-platform preferences

AI Powered Voices

We use the best AI voices in the industry

Configurable Workflow

Dynamic option trees and configurable workflows

Automatic Policy Detection

Know who they are when they call in

SMS Receipts

Immediate delivery for peace of mind

Make it your own - no code required

The IVR is highly configurable and packed with out-of-the-box features.

  • No framework to learn - we handle the configuration
  • Easily set up and enable new features
  • Fully configurable messaging content
  • Dynamic workflow

Launch Fast

Insured.io comes pre-integrated with tons of features and is platform-neutral.

With a few simple integrations we can get you set up in under 90 days.

More than just a phone system - tailor made for insurance

There are many phone systems out there, but engaging with insureds is more than just a programmable phone tree. Our IVR was built with insurance in mind, designed to most efficiently get your insureds the information they need quickly and easily.

You can do this!

No matter your company’s size or core systems, you can offer an experience to your customers that sets you apart - no code, no disruptions.