IVR - A Time-Saving Retention Powerhouse
A robust IVR solution that provides insureds with a faster, more convenient customer service experience.
IVR
Your service representatives should be busy helping insureds, not taking payments over the phone. Drive customer service efficiency by providing robust IVR self-service options to your insureds, with:
- Policy Info and status
- Configurable workflows
- Payments via phone and SMS
- 24/7/365 Service - The IVR never sleeps
Payments and Billing
Multi-language
AI Powered Voices
Configurable Workflow
Automatic Policy Detection
SMS Receipts
Make it your own - no code required
The IVR is highly configurable and packed with out-of-the-box features.
- No framework to learn - we handle the configuration
- Easily set up and enable new features
- Fully configurable messaging content
- Dynamic workflow
Launch Fast
Insured.io comes pre-integrated with tons of features and is platform-neutral.
With a few simple integrations we can get you set up in under 90 days.
Connect
We integrate directly with your policy systems.
Configure
We configure the IVR to your business rules.
Launch
We help your customers engage with you.
More than just a phone system - tailor made for insurance
There are many phone systems out there, but engaging with insureds is more than just a programmable phone tree. Our IVR was built with insurance in mind, designed to most efficiently get your insureds the information they need quickly and easily.
You can do this!
No matter your company’s size or core systems, you can offer an experience to your customers that sets you apart - no code, no disruptions.