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Change the way you engage with your insureds
Today’s insurance customer seeks a modern and feature-rich digital customer experience.
The Omnichannel Platform
Insurance customers are over 20% more likely to keep their policy with insurance companies that offer multiple channels in which to interact.
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Real-time data synchronised across all channels
Pre-integrated features for faster time-to-market
Consolidate multiple platforms
No dedicated tech team needed
Easily switch on/off features, rules, and more
Multi-language serves all customers
Fully platform independent
Cloud native and API driven
Any Line of Business
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Empower your insureds with a feature-rich insured portal
Give your insureds full access to their policy information, including coverages, documents, payment history, and billing. Boost retention with saved, automatic, and scheduled payments.
- Mobile and desktop
- Modern features
- Fully configurable, so it’s flexible
- Multi-language, so no one feels left out
Out-of-the-box integrations to speed TTM
Policy systems, payment platforms.. everything you need, pre-integrated. Faster time to market, fewer uncertainties, and lower implementation costs.
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Automate customer service with Interactive Voice
Your customer service should be busy helping insureds, not taking payments over the phone. Drive customer service efficiency by providing robust IVR self-service options to your insureds, with:
- Policy Info and status
- Configurable workflows
- Payments via phone and SMS
- 24/7/365 Service - The IVR never sleeps
Powerful tools for monitoring customer engagement across all channels
Detailed dashboards, analytics, advanced reports, transcripts, and much more
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It’s secure & compliant
insured.io products are hosted in PCI-compliant data centers, and geo-replicated across the U.S. The data is fully encrypted, and sensitive information is never stored. Standard 2-factor authentication ensures the right people get access to the platform.
Stay on top of your competition with a future-proof solution
You can do this!
No matter your company’s size or core systems, you can offer an online experience to customers that sets you apart - no code, no disruptions.