Change the way you engage with insureds

Acquire and retain policyholders while lowering operational costs with a complete customer engagement platform.

Consumers demand convenience. Engage with them how they want to engage with you, with a feature-rich, affordable insurance platform

that lets them...

Be empowered

Access where and when they want

Be independent

Self-service so they call the shots

Cut to the chase

Everything they need in one place

and lets you...

Stay competitive

Gain a competitive advantage with an affordable solution that rivals big and digital-first insurance companies. Boost customer retention with features they need.

Focus on what you do best

Self-service features will streamline and automate many of your processes, enabling you to create meaningful customer interactions and reduce operational expenses.

Gain valuable insights

Data Analytics that provide insights for both customer interactions and CSR operations. Improve service quality and optimize performance.

Future–proof your business

Drive digital transformation forward with a scalable and configurable SaaS platform. That means no technical staff is needed, and reduced operating costs mean you can remain price-competitive.

Unify your system, unify your CX

We built a complete customer engagement platform — so you don’t have to.

Omnichannel

Mobile & desktop portal, IVR, SMS… the choice is yours — or theirs.

Out-of-the-box features

Payments, policy management, claims, reminders.. you need it? we have it.

Customizable

Tailor the perfect solution for your needs. It’s quick, and effortless.

Highly secure & compliant

Your policyholder data is in safe hands.

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No code, no disruption — game-changing.

The insured.io SaaS platform is pre-integrated with the major core systems and payment processors, so integration is fast. A complete set of out-of-the-box features easily integrates with your current workflow. And there’s no hardware to maintain – we run it for you.

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The insured.io team modernized our process and orchestrated the transition with remarkable seamlessness. We achieved operational readiness at a pace that exceeded our initial expectations.

Lola Misicka, SVP Head of Operations, Bluefire Insurance

We’ve got your back

We’re insurance industry veterans, so we know first-hand how legacy systems and technical roadblocks can hold you back. Enter, insured.io. Whatever your needs, lines of business, or current systems, it will be a smooth transition for your company and your customers.

About us

Resources

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3 ways Big Tech supercharges customer engagement (that insurers should copy)

Does customer engagement really matter?

Insurance customer engagement: the key to success

You can do this!

No matter your company’s size or systems, you can offer an experience to your customers that sets you apart - no code, no disruptions.

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