It's time to get serious about your digital customer engagement strategy.
A high-quality insured experience is no longer optional, it is a requirement to succeed. If you have ever felt that your policy management system or IT resources were a barrier to creating an amazing insured experience, think again. With our Cloud Interactive Voice and Insured Portal Products, you can upgrade your insured experience in much less time than you think. A package consisting of our insured.io core products will take your insured experience to the next level.
What is insured.io?Your systems, reimagined. We build products that extend the functionality of your existing policy systems so you can engage with your customers.
insured.io is Non-DisruptiveWe do not require you to change your policy management system or payment processor. We connect to a slice of your data and you can be ready to go in days.
insured.io is Super ScalableWhether you write 5 Million or 500 million in written premium, our products will work for you. We are in the cloud, always available, and we auto-scale with you.
insured.io is Secure Our products are hosted in secure, PCI-compliant datacenters, georeplicated across the USA. Our data is fully encypted and we never store sensitive information.
insured.io is FocusedWe came from insurance. We know insurance. We love everything about insurance technology. Our products are built to help you succeed, no matter what lines of business you write.
Features & Benefits
Cloud based / SaaS solution
No server costs and no new infrastructure or telecom hardware required. Our systems are georeplicated, highly available, and scalable.
Our workflow and intelligent rules engine means that we can configure your IVR to the way you want to do business.
We don't require changes to your policy administration system or payment processor. We integrate to you.
Any Line of Business
We support any line of business from Personal Lines, Commercial, to Life and Health. Our products can help you succeed, no matter the line.
Our products cover the breadth of the Insured Experience ecosystem. Voice, web, mobile, and SMS solutions that all share one data connection.
English and Spanish are included off-the-shelf. Support for additional languages can be added based on your insured demographics.
Multiple Payment Options
Using the power of your payment processor, insureds can use their credit card or bank account, and save it for future use, decreasing time spent on the phone.
Powerful Voice Options
Our IVR voice engine uses machine learning to constantly improve, and you have many options to choose from to reflect your company persona.
Don't just take our word for it. Our console allows you to review every transaction, including a transcript of the call, to improve your customer service ability.