Policyholder notifications, built for retention.
When retention is the game, proactive messaging is the move. Send alerts at any policy milestone, so insureds never miss an important update.
Reach insureds with the channels they use.
Multi-channel proactive notifications make sure you reach insureds wherever they are. Personalized content increases satisfaction, improves response rates, and keeps insureds engaged.
- Every policy milestone. Payment reminders, autopay alerts, cancellation notices, even reminders to leave a review. Notifications are sent at the right time, through the right channel.
- Personalized & branded. Every message can go out personalized with dynamic content and tailored to your business.
- Built for retention. Proactive notifications keep insureds in the loop and on the books. SMS on cancel day alone cuts cancellations by 52%.
- 52% fewer cancellations when SMS is sent on the cancel day.
- 13% retention boost from securing a customer email address.
- 48% of people want info, advice, and tips from their carrier.
Policy notifications, built for retention.
Proactive messaging that keeps your customers coming back.
Cut cancellations by 52%
A single SMS on cancellation day cuts policy cancellations in half. SMS is one of the lowest cost retention tools you can deploy.
Text-to-Pay, built in
You can send a text and the insured replies with PAY - a complete transaction in a single conversation.
Compliance taken care of
Short code, opt-in management, and TCPA compliance handled out of the box. Deliverability and trust on day one.
Guide the customer journey
Send customers a call to action that points them where you need. Direct traffic to the portal by providing a link, or send them to the IVR.
Ready to transform your customer experience?
Book a 30 minute demo with insured.io today